››› Session 3

A General Specification for an Incident Management System

Gregory Smith   Project Sales Manager, Mi Consulting Group (Australia) Pty Ltd

An Incident Management System can be the "brain" behind a range of incident management resources and programs. Like a "brain" the incident management system must recognise and incident, analyse it, determine the best course of action, and put those actions into effect. This paper looks at what makes up an Incident Management System - how it is typically structured, what functions it performs, and how it interacts with other transport and traffic management systems.